Regulations

The Luxembourg Tourism Awards 2025 recognise players in the tourism sector for their tangible achievements in developing tourism. The projects submitted must already exist and be up and running. However, initiatives that are in the process of being set up or in the planning stage are not eligible for the competition.

The following prizes will be awarded for the projects submitted:

• “Best Project” award

  This prize is awarded by the jury from among all the tourism projects submitted

• “Best Host” award

  This prize is awarded by the jury from among the tourist accommodation and gastronomy projects

• “Best Innovation” award

  This prize is awarded by the jury to a particularly innovative project from among all the projects

• Special “Commended Municipality” award

  This prize is awarded by the jury from among all the projects submitted by a local authority

• Special “Public’s Favourite” award

  This prize is awarded by the general public from among all the projects submitted, with the exception of deserving volunteers

• Special “Deserving Volunteer” award

  This prize is awarded by the jury to a volunteer who has made an outstanding contribution to the region through their ongoing commitment to tourism

Each entrant may submit more than one entry. Projects that were awarded a Prix d’Excellence (Excellence Award) or a Coup de Coeur (Public’s Favourite) award at the 2021 or 2023 Luxembourg Tourism Awards are excluded from the competition.

For each project, the entrant is given an ID number specific to their entry. This ID number must be stated in all correspondence.

The Ministry of the Economy’s General Directorate for Tourism (hereinafter referred to as the “Organiser”) is organising the competition named the Luxembourg Tourism Awards 2025 (hereinafter referred to as “LTA 2025”).

Any commercial company, foundation, public institution, non-profit organisation, municipal administration or individual whose main activity and registered office are located in the Grand Duchy of Luxembourg may enter the competition.

The competition runs for a limited period. Details of the process and the opening and closing dates are available on the www.tourismawards.lu website.

The Organiser will appoint a panel of six judges. During the first meeting, a chairperson is elected from among them to ensure that the deliberations run smoothly. In the event of a tied vote, the chairperson has the casting vote. The jury’s decisions are final and cannot be appealed.

The evaluation criteria are defined in the grid set out in the document “LTA 2025 Assessment Criteria”, available on the www.tourismawards.lu website (hereinafter referred to as the “Criteria”). Any entry that meets the conditions set out in the “The competition” and “The entrants” sections of these regulations will be given nominee status. On the basis of the evaluation criteria, the jury selects up to three finalists per prize category from the nominees. Prizes are then awarded from among these finalists. The Organiser will inform participants of their finalist status. The jury’s assessments and decisions are not communicated to the participants.

The Organiser reserves the right to visit the entrant, subject to notice, in order to assess the project submitted on site. Further details can be found in the document “Annex to the regulations LTA 2025” available on the www.tourismawards.lu website.

If the jury considers that none of the projects submitted meet the criteria for a given prize, it may decide not to award that prize. Similarly, if fewer than five projects meet the criteria for a prize, the jury is free not to award it.

The winners of the Prix d’Excellence (Excellence Award) receive a trophy and a plaque to be displayed at the entrance to their establishment or in a suitable location.

The nominees, finalists and winners, as well as their projects, are presented on the LTA 2025 website www.tourismawards.lu.

They receive an LTA 2025 label for their institutional communications, highlighting their LTA 2025 status. This label can be used on media such as email signatures, company magazines, websites, social networks and promotional materials, in compliance with the LTA 2025 style guide communicated to beneficiaries.

Finalists and winners can use the LTA 2025 logo for advertising purposes for two years from the date of publication of the results.

The special “Commended Municipality” prize is awarded to the best project submitted by a local authority, selected according to the criteria from all the entries.

The special “Deserving Volunteer” prize is awarded to volunteers working for Luxembourg tourism. One or more prizes may be awarded, with entries being submitted via an online form on the www.tourismawards.lu website.

The special “People’s Favourite” prize is awarded to the project receiving the highest number of votes on the www.tourismawards.lu website. In the event of a tie, the jury will choose the winner by applying the criteria.

Entries must meet the conditions set out in the “The competition” and “The entrants” sections of these regulations, and the required documents must be uploaded to the www.tourismawards.lu website before the closing date for entries.

The Organiser may extend the entry period. Any extension of said period will be announced on the www.tourismawards.lu website.

The application form is available online on the www.tourismawards.lu website. It can be completed in English, French or German.

All correspondence sent to the Organiser must include the ID number shown on the confirmation email that the entrant receives after completing the online application on the www.tourismawards.lu website.

Entrants are responsible for the accuracy of the information provided.

There is no right of participation in the competition.

Submitted documents are not returned and their re-use requires the agreement of the legal owner.

The entrant authorises the Organiser to use and share the material submitted, in particular with partners such as Luxembourg for Tourism or the Regional Tourist Offices for the purposes of reproduction and public display, without compensation. Entrants must guarantee the authorisation of any third parties listed in the documents submitted.

The Organiser may record, photograph and publish any content relating to the award ceremonies.

Entrants may withdraw their entry up to the closing date for entries by sending an email to info@tourismawards.lu, quoting their ID number.

The Organiser reserves the right to cancel or suspend the competition at any time, without notice, for technical or legal reasons. If there are fewer than ten qualified entries, the competition may be cancelled.

In the event of a breach of the competition regulations, misrepresentation or manipulation, the Organiser reserves the right to exclude entrants.

The jury and members of their family, as well as the Organiser’s employees and their family members, are excluded from taking part.

The personal data collected is processed exclusively by the Organiser for the purposes of the competition. The data is treated in a strictly confidential manner and in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR). The data may not be communicated to third-party recipients, unless it is under the entrant’s specific instructions and subject to the applicable legal or regulatory requirements.

Personal data shall be kept in a form enabling the identification of the persons concerned for a period not exceeding that necessary for the purpose for which the data is processed. In accordance with the GDPR, entrants have a right to information, access, rectification, erasure and portability in relation to their personal data. They also have a right to restrict and/or a right to object to the processing of their information by sending a request to the following address: Ministry of the Economy, General Directorate of Tourism, 19-21 boulevard Royal, L-2449 Luxembourg.

Participation in the competition implies unreserved acceptance of these regulations. Any dispute relating to the interpretation or application of these regulations will be settled by the Organiser in accordance with the spirit of the undertaking.

These regulations can be viewed on www.tourismawards.lu. In exceptional circumstances, the Organiser reserves the right to amend these regulations at any time, in whole or in part, with prior announcement on the www.tourismawards.lu website.